Protechtors, now part of the Mosaic Technologies family of managed IT solutions
Managed IT Services
24/7 monitoring of your technology.
Fractional CIO/CTO
We act in your best interest alongside your leadership team.
Proactive Approach
We prevent issues before they become emergencies.
We’re going to work with you as a partner, not just an outside vendor when something breaks.
Chances are, you’ve been down that road, and it doesn’t work. We fill the role of a Chief Information Officer or Chief Technology Officer (CIO/CTO) and help you make smarter decisions about reducing risk and providing a truly secure environment for your data, employees, customers, and other stakeholders.
“I would highly recommend Protechtors for all small business technology needs. Whether it's routine maintenance or a technological disaster, we have found Scott to be prompt, highly skilled, and budget friendly.”
Secure your business technology starting at $250/month
Welcome to the Protechtorate
Efficient Systems
We research and vet all of our systems to meet the highest standards in the industry.
Faster Response Times
Because we monitor your systems and know the infrastructure, we can respond to potential threats in minutes.
Highest Security
Managed services, robust infrastructure, and training for your staff means your business has the highest security in place.
We are a specialized service and we are experts in our field.
Partnering with Protechtors is an investment in your business to reduce risk, resolve issues faster, and allow you to keep your technology and your business running smoothly.
What is an hour of downtime worth in your business? A whole day? Or just a few minutes? Consider those costs when evaluating whether Protechtors is the right fit for your business.
Case Study:
Webroot + Everyone Administrators + Improper Firewall Configuration = Breach w/ Data Stolen and Leaked Online
Before fully onboarding with us, a new client of ours experienced a significant breach that resulted in substantial financial losses. Out-of-pocket restoration and lost productivity costs exceeded $25,000, and they faced a $160,000 ransom demand to retrieve their files and prevent data leakage. Had the client been enrolled in our program earlier, this breach could have been avoided.
Despite having Webroot installed on all workstations, the encryption of servers, computers, and data was not stopped. This failure was due to an improperly configured and outdated SonicWall Firewall, weak passwords, password reuse, and all users having administrative privileges. The breach was orchestrated by an organized multinational group known as Bianlian, who targeted multiple Eau Claire businesses simultaneously on November 5, 2022.
Our team successfully restored all critical systems and data within 24 hours. However, the ensuing investigation involved insurance, legal support, forensic IT investigators, and necessary changes that took several weeks and incurred over $16,000 in support costs. If the client had required HIPAA compliance, the consequences would have been far worse, including notifications to affected staff and patients, reporting to authorities, and additional fines.
This case underscores the importance of proactive investment in IT. Merely having systems that appear to be functioning is not sufficient in today's rapidly evolving technology landscape. New vulnerabilities emerge daily, demanding constant monitoring, updates, and adaptability. At Protechtors, we are committed to continuously evaluating our systems, preventing breaches, and mitigating disasters. Such proactive IT management comes with a distinct cost structure.